Support
Evolving Capabilities
Deasil strives to maintain the latest hardware and software capabilities to ensure that we are continuously at the forefront of our market arena. The one certainty in our industry is that technology will continue to evolve and develop, changing what we market, as well as how we market it.
Consulting Services
Assessments
Deasil performs a thorough system and network assessment to evaluate the technologies your organization currently uses and recommend technology that will make your business more efficient.
Monitoring
The managed monitoring and control of customer network and systems infrastructure is imperative for establishing and maintaining critical system health. Deasil monitors and controls all server hardware systems, operating systems, application services, databases, network devices and servers running in an IT environment.
Comprehensive Infrastructure Reporting
With Deasil’s intelligent management platform, you’ll have complete visibility into your entire network infrastructure, with areas such as network use, data usage, and resource management targeted for specific monitoring and reporting.
Centralised Services
Deasil manages customer vendor relationships and service framework by becoming the central point of contact for all customer service issues, and the central point of contact for customer service providers.
Managed Services
Cloud Computing
Deasil offers public and private cloud management services with management, monitoring, security, and availability of the customer’s documentation and data availability both online and offline. Connectivity ADSL, VDSL, Microwave, 3G Hosting Managed Hosting services from Deasil are delivered via class-leading infrastructure. All Hosting offerings may be extended to include specialised security services (firewalls, patching, antivirus, and intrusion detection), backups, and more.
Web Design
Deasil offers web designs, maintenance and online business presence management designed as a service.
Service Desk
The Service Desk offers an always-available managed solution, providing customers the ability to rapidly report any IT problems and solve ongoing issues. SLA Deasil offers contractual service-level agreements (SLA) that specifies what services the network service provider will supply, implement, and maintain.
FCBSS
Deasil’s Fixed Cost Business Support Services (FCBSS) is a service-oriented support package service designed to maximize the client’s network support value, and IT infrastructure. Based on a flat fee calculated on a monthly per computer tariff, it incorporates unlimited support hours, remote support options, and multiple services designed to ensure stability and predictability.
Support Services
Networking
Deasil designs, builds, implements, operates and maintains local and wide area networks (WANs), as well as Storage Area Networks (SANs) providing complete network solutions.
Managed Systems
Deasil manages and maintains the client’s complete system and supports the world’s leading vendors’ hardware and operating systems. We manage complicated server infrastructures, network infrastructures, applications, and operating system environments and workstation configurations on a continuous basis. The function is supported by our Service Desk and Monitoring services.
- Hardware Warranties and Repairs
- Software Installations and Support
- Cabling Installations, Management and Maintenance
Managed BYOD
Deasil secures, controls, manages and maintains all devices that a customer owns, and monitors those that does not.
Document and Printing Solutions
Deasil offers integrated document and printing solutions that respond to customers’ complete document requirements across the document life cycle from creation and distribution, to collaboration, printing and archiving.